Privacy Policy

Last updated: January 2025

1. Data We Collect

Account information (name, email), KYC documents (ID, proof of address), transaction history, device and log data.

2. How We Use It

To verify identity, process deposits and withdrawals, prevent fraud, comply with legal obligations, and improve the platform.

3. Storage & Security

Data is stored encrypted at rest (AES-256) and in transit (TLS 1.3). Access is restricted on a need-to-know basis with full audit logs.

4. Sharing

We share data only with KYC/AML service providers, payment processors, and regulators when legally required. We never sell personal data.

5. Your Rights

Access, correction, deletion and portability requests can be sent to privacy@coinvault.io and are processed within 30 days.

6. Cookies

We use essential session cookies and minimal analytics. No advertising trackers.